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Member Services Offered

Payment Policy and Service Requests

  • Credit Card Payments: All services will be charged to your credit card after completion. Please note that credit card transactions incur a 3.75% processing fee.
  • ACH or Zelle Payments: If you prefer to pay via ACH or Zelle, payments must be made prior to the service. Kindly inform us once the payment has been made.
  • Expedited Requests: A $25 surcharge applies to services requested within 5 days of the service date. Please note that requests made within this timeframe may not always be accommodated.

Service Requests:
To ensure your request is processed promptly:

  1. Please use the service request form for all inquiries.
  2. Text messages are not valid for service requests, as they might go unnoticed if we are out of the office or on the dock. If you do send a service request via text, please follow up immediately via email. Emails are only reviewed and responded to when we are in the office.

For added confirmation, we recommend following up your service request via email.

Thank you for your cooperation!

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$40 Pump Out Service One Tank
$65 Pump Out Service Two Tank (i.S 38, i.S 42, i.S 51 or Cats
$45 + Fuel Refuel Service
$95 Code A Cleaning Service 
$85 Code B - Mandatory Turn Around Service (+8 reservations or more)
$250 Code C - Cleaning Service
$40 BBQ Service (must be cleaned after or...
$50 BBQ Cleaning Service
$85 Linen Service One Cabin
$125 Linen Service Two Cabins
$165 Linen Service Three Cabins
$195 Linen Service Four or More Beds
$95 Dinghy Service - comes with electric motor and  large battery
$100 + $30 for Data Satellite Texting Service & Tracker -
Required when Sailing out of Cell Phone Range 
$285 Request a Captain for a Day
$1,595 Book ASA 104 4, Days, + Code B
$495 ASA 105 Remote
$395 ASA 105 Remote, additional people

 

Cleaning Service/Detail Information

Booking a cleaning service $95: Code A

Intelligent Members are responsible for ensuring the following tasks are completed before the cleaning service:

  • Interior: All items, including pots, pans, and personal belongings, must be put away. Toilets should be cleaned, and no water should remain standing in the shower area.
  • Cockpit: Store all cockpit items (e.g., winch handles, instrument covers) in their proper places. Ensure canvas covers are replaced correctly (e.g., helm cover), and the bimini is rolled forward.
  • Exterior: Wash off all salt from the boat.

Cleaning Service Details:
When you book a cleaning service, our Intelligent Sailing Staff will:

  • Wash down the exterior of the boat.
  • Wipe down both the interior and exterior, including sinks, mirrors, fridge, and freezer.

Important:
If the above tasks are not completed by the member prior to the cleaning service, Intelligent Sailing Staff will handle them, and the cleaning fee will be doubled to $275 (Code C).

 

Mandatory Turn Around Service
(8 reservations or more) $85: Code B

For members with 8 or more reservations or those taking longer cruises (e.g., destinations such as Tarpon Springs or Sarasota), the Mandatory Turn-Around Service is required.

Member Responsibilities:

Members must leave the boat in standard condition:

  • Washed, cleaned, and tidied after use.

Service Overview:

The Turn-Around Service ensures the boat is inspected and prepared for future use. This includes:

  • Checking strainers, filters, bilge, and engine area.
  • Inspecting gel coat, rigging, and other key components.

Note:

  • If the required cleaning and tidying are not completed, Intelligent Sailing Staff will restore the boat to proper condition, with cleaning/detailing fees starting at $275 (Code C).

For Longer Cruises:
Members using the boat for less than 8 reservations but embarking on extended trips will also incur the Code B Service Fee. If unsure, please contact the base manager for clarification.

Full clean, Member does nothing! $275: Code C

If member wishes to simply, walk off the boat. We will clean the boat in full. The member must email  Intelligent Sailing Management in advance and Intelligent Sailing will approve the cleaning in writing. The cost of $275 is a base fee and may increase depending on the condition of the boat.

Boat left dirty, no cleaning service booked: Code D

Intelligent Sailing will clean the boat and charge the member according to the condition of the boat.

BBQ Information:

Either please leave the BBQ in the condition it was placed on the boat or if you do not wish to clean the BBQ, you can book a BBQ cleaning service. A BBQ cleaning service is $40.

If the BBQ is not in the same clean condition and you do not book a service, the BBQ cleaning service will be $50. 

We will also supply Two BBQ cans, oven cleaner & a lighter.

To clean the BBQ remove it, put it on the dock, spray it with BBQ cleaner, leave it for ten minutes, hose down and repeat. This take care of 95% of the BBQ cleaning as long as there is not too much food left for a long period. This can take longer if there is a lot of food left on the BBQ.

Please leave in Box Provided, where you found it unless instructed elsewhere.